Privacy Policy
Privacy Policy- The Representative Co
Effective date: 23Jan26
The Representative Co. (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, engage with our services, or communicate with us.
Who we are
The Representative Co. is an Australia-based sourcing and brand–factory connection consultancy, supporting emerging and established brands with ethical, commercial and technically sound manufacturing partnerships globally.
We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
What Information We Collect
We may collect personal information including but not limited to:
-
Name
-
Email address
-
Phone number
-
Business name and role
-
Brand or company details
-
Product or sourcing requirements
-
Communications and correspondence
-
Website usage data (via cookies and analytics)
We only collect information that is necessary to provide our services and improve your experience with us.
How We Collect & Use Your Information
We collect personal information when you:
-
Submit a form on our website
-
Subscribe to our newsletter
-
Contact us via email, phone or social media
-
Book a discovery call or consultation
-
Engage in business discussions with us
-
Use our website (via cookies and analytics tools)
We use your personal information to:
-
Respond to enquiries and provide services
-
Connect brands with appropriate manufacturing partners
-
Deliver proposals, quotes and commercial communications
-
Improve our services and website functionality
-
Send relevant updates, insights or marketing communications (where consent is given)
-
Meet legal and regulatory obligations
We do not sell or rent your personal information to third parties.
Disclosure of Your Information
We may disclose your personal information to:
-
Manufacturing partners or service providers (only where relevant and with confidentiality safeguards)
-
Professional advisors (legal, accounting, compliance)
-
Technology providers supporting our website and communications
-
Regulatory authorities where required by law
Any third parties we work with are required to handle your information securely and in accordance with privacy laws.
International Data Transfers
As our services involve global manufacturing networks, your information may be disclosed to overseas recipients (such as factories or partners) where necessary to deliver services.
We take reasonable steps to ensure overseas recipients comply with privacy obligations consistent with Australian standards.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure, including:
-
Secure data storage
-
Access controls
-
Trusted software and hosting platforms
-
Confidentiality obligations with partners
However, no digital transmission or storage system can be guaranteed as 100% secure.
Accessing and Correcting Your Information
You may request access to or correction of your personal information by contacting us at:
📧 info@therepresentativeco.com
We will respond within a reasonable timeframe and in accordance with applicable laws.
Cookies and Analytics
Our website may use cookies and third-party analytics (such as Google Analytics) to:
-
Understand website usage
-
Improve user experience
-
Measure performance and engagement
You can adjust your browser settings to disable cookies if you prefer.
Marketing Communications
We may send you marketing or industry insights if you have opted in.
You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
The Representative Co.
📧 Info@therepresentativeco.com
📍 Tootgarook, Victoria, Australia